Ready to book?
Please select Tickets & Features from the PACKAGE TYPE drop down above.
Speak directly with a Universal Studios Hollywood Vacation Specialist via Email, Text or Phone.
The most efficient way to get in touch with us is to email us by the email section below. Please allow 3-4 business days for a Universal Representative to respond.
Our team is dedicated to assisting our Travel Agent partners with bookings and questions on products for Universal Studios Hollywood.
By calling, you can get questions answered; get help with booking and recommendations for clients. They are here to help you get answers faster and are dedicated to resolving any issues or problems, including past travel issues.
Hours of Operation
Hours of Operation: Travel Agent Dedicated Team
Monday - Friday 9:00am - 7:00pm EST
Additional Hours of Operation
Monday - Friday 7:30am - 9:00am EST and 7:00pm - 12:00am EST
Saturday 7:30am - 10:00pm EST
Sunday 7:30am - 9:00pm EST
Phone Numbers:
General Travel Agent Line: 1-800-769-8667
Text Messaging Services are now available to UPRV travel agents and their clients who have made full payment on a vacation package. You and your guests now have the option to TEXT Universal Studios Hollywood Representatives basic informational questions about Universal Studios Hollywood and their upcoming vacation.
Hours of Operation
Sunday - Saturday 10:00am - 7:00pm EST
What types of questions can be asked and answered via TEXT?
Guest and Travel Agents can ask non-transactional questions only for example:
The following types of questions cannot be answered via TEXT
How will a Guest or Travel Agent know about the Text Service Option?
Once final payment is applied, E-Travel Documents will be sent to the email address on record, giving the guest/Travel Agent access to a "Short Code" - a five digit code to which guests and agents can send text messages from their mobile device to Universal Studios Hollywood.
